Your opinion is really important to both us and to Audi and we would love to hear your thoughts on our service. Audi will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us. You should receive the invitation a few days after your vehicle is returned to you so please watch out for it in your email inbox, also please check your spam/junk folder just in case it’s in there.

All of our repairs are carried out to exacting standards in line with Audi factory repair methods, using Audi training technicians and only Audi genuine parts are used. The repairs to your vehicle are backed by the Audi Repair Authenticity Guarantee to give you peace of mind that your car was repaired to the Audi standards. Your Repair Authenticity Guarantee will be sent to you by email soon after the repairs are completed.

As an Audi driver, you expect nothing short of excellence, and that shouldn’t change when your car needs repair. At Hilton Coachworks, every Audi repair is completed by factory-trained technicians who understand the intricate design and performance standards of your vehicle.

Choosing Hilton Coachworks means your Audi will benefit from:

• Repairs that preserve your Audi warranty
• Only Audi Genuine Parts and materials
• Repairs performed to Audi-approved standards
• Trained technicians using Audi-specific diagnostics and tools
• Seamless results that maintain your vehicle’s value and safety

After an accident, your insurer may try to send you to their preferred bodyshop, but these may not follow Audi’s strict repair protocols. Their priority is cost. Ours is quality.

You’re legally entitled to choose who repairs your vehicle. By choosing a manufacturer-approved repairer like Hilton Coachworks, you ensure your Audi is repaired using:

• Genuine Audi parts and paint
• Techniques developed and approved by Audi engineers
• Trained Audi repair specialists who know your model inside and out
• A finish that meets Audi’s exacting safety and design specifications

We specialise in accident repair for the full Audi range, from A-series and Q-series, to S, RS, and e-tron models. Whether petrol, diesel, hybrid or fully electric, our team is fully equipped and trained to carry out:

• Structural and cosmetic repairs
• Panel replacement and alignment
• Paintwork restoration with Audi-approved systems
• EV battery and electrical system handling
• ADAS recalibration and safety system checks
• Post-repair inspection to Audi’s quality benchmarks

Our skilled estimators carry out a full assessment to ensure no damage goes unnoticed. From initial inspection to final polish, we ensure every aspect of your Audi is returned to pre-accident condition.

If you’ve been in an accident and want your Audi returned to factory condition, contact Hilton Coachworks today. As an Audi-approved repair centre, we’re committed to delivering the precision, safety, and performance your vehicle was built for.

Get in touch with your insurance provider’s name and claim number, and we’ll take care of the rest — from the paperwork to the final road test.